Now it is even easier to get the help you need

Are there are things that you need to do on a computer, tablet or mobile, but have difficulty doing? We have now made it even easier for you to access support!

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New drop in service available Monday afternoons

As the use of technology increases in our day to day lives, the need to develop Digital Skills is becoming more and more important. 

Are there things that you need to do online that you have difficulty doing? Or cannot do at all? We may be able to help you!

Don't worry if what you need isn't on this list, there just isn't the room to add everything!
Call us 0151 260 1006

Have a look at just some of the things we can help you with

Using your own device
  • Setting up emails on your phone
  • How to install programs such as antivirus
  • Using bookmarks and favourites 
  • Safety and security
Holidays and going abroad
  • Apply or renew your passport
  • Book your holiday
  • Online Check in
  • Printing boarding passes
Household savings
  • Price comparisons 
  • Finding unusual or hard to get items
  • Look for cheaper deals on electricity/gas/tv/insurance etc
  • Pay bills online
Employment and Benefits
  • Registering for Universal Credit
  • Applying for Job Seekers Allowance, Tax Credits, Carers and Disability benefits (including PIP and ESA)
Health
  • Registering with doctors and dentists
  • Booking doctor’s appointments
  • Requesting repeat prescriptions
  • Booking hospital or clinic appointments
  • Viewing your health records online
Housing
  • How to join the housing register
  • Housing benefits
  • Reporting poor housing conditions
  • Your rights and responsibilities as a tenant
  • Adapting and accessible homes for the elderly or disabled
Driving and transport
  • Applying for a driving licence
  • Buying and selling vehicles
  • Taxing your vehicle

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